Tours restricted to 12 places. Early bookings recommended.
Privacy and Returns Policy
This privacy policy sets out how I use and protect any information that you give me when you use this website. I am committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. I may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1st October 2019. What we collect We may collect the following information: · name · contact information including email address · demographic information such as postcode What we do with the information we gather We require this information to understand your needs and provide you with a better service, and in particular for the following reasons: · Internal record keeping. · We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided. Security We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. How we use cookies A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website. Links to other websites Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question. Controlling your personal information You may choose to restrict the collection or use of your personal information in the following ways: · whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes · if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at guidedbythelight@hotmail.com We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect. Cancellations You are protected by the Consumer Contracts Regulations. Your right to cancel a service made at a distance starts the moment you enter into the contract and lasts 14 days. By making any order on this website you are agreeing to the service starting straightaway and before the end of the cooling-off period. If you choose to cancel an order within the cooling-off period and the service has already started, you'll still be charged for the service that you've already had the benefit of. As there are no physical goods being sent out, then there are no returns possible. A cancelling form can be sent to you on request. Address Paul McCarthy Apt 1771 Chynoweth House Trevissome Park Truro TR4 8UN UK
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